I think Spectrum is incorrectly billing many of its telephone customers. It looks like a mistake caused them to do it in a way that deceives customers and may violate regulations. Spectrum may owe some customers a refund. Let me walk you through it.
Today I looked over my cable internet/TV/phone bill, as we should all do more often. As a customer recently affected by Charter/Spectrum’s acquisition of Time-Warner, I was pleasantly surprised by the new bill format. ...